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Privacy Policy

Effective date: February 9, 2026

Last updated: February 9, 2026

1. General Provisions

1.1. This Privacy Policy (hereinafter referred to as the "Policy") defines the procedures for processing and protecting personal data of users of the V2Bot service (hereinafter referred to as the "Service").

1.2. The personal data controller is Individual Entrepreneur Morgunov Artem Yurievich (hereinafter referred to as the "Controller").

1.3. Personal data is processed in accordance with:

• Federal Law No. 152-FZ "On Personal Data" of the Russian Federation
• The Constitution of the Russian Federation
• The Civil Code of the Russian Federation
• Other applicable regulatory acts of the Russian Federation

1.4. By using the Service, the user consents to the processing of their personal data in accordance with this Policy.

2. Data We Collect

2.1. Data you provide:

• Telegram ID — unique Telegram identifier
• Username — if specified in Telegram
• Display name — name set in Telegram
• Email — when registering for a personal account (optional)
• Phone number — when making payments

2.2. Data collected automatically:

• Messages and queries — text of your interactions with the AI agent
• Files — images, documents, voice messages sent to the bot
• Technical data:
  • IP address
  • Interface language
  • Date and time of use
  • AI model used
  • Number of requests

2.3. Usage data:

• AI query history
• Credit consumption
• Usage statistics
• Settings and preferences

3. Purposes of Data Processing

3.1. We process your data for the following purposes:

3.1.1. Service delivery:

• Processing your requests to the AI agent
• Preserving conversation context
• Personalizing responses
• Operating the AI agent's "memory" feature

3.1.2. Billing and payments:

• Processing payments
• Issuing invoices
• Managing subscriptions
• Processing refunds

3.1.3. Service improvement:

• Analyzing feature usage
• Performance optimization
• Identifying and resolving errors
• Developing new features

3.1.4. Communication:

• Technical support
• Notifications about changes
• Sending important updates
• Responding to inquiries

4. How We Use AI and Process Content

4.1. Processing through AI models:

• Your messages are transmitted to AI models to generate responses
• We use third-party AI technology providers
• Providers process data in accordance with their own privacy policies

4.2. "Memory" feature:

• The AI agent stores facts about you for personalization
• You can view and delete stored information
• Memory is stored on our servers in encrypted form

4.3. We do NOT use your data for:

• Training AI models (unless otherwise stated by the provider)
• Sharing with third parties without your consent
• Public disclosure

5. Data Storage

5.1. Retention periods:

• Message history: stored indefinitely (while you use the Service) or until deleted by you
• AI agent memory: stored until deleted by you
• Technical logs: 90 days
• Billing data: 5 years (in accordance with tax legislation)

5.2. Security:

• Data encryption in transit (TLS/SSL)
• Data encryption at rest
• Regular security updates
• Restricted personnel access

6. Disclosure of Data to Third Parties

6.1. We share data with the following categories of recipients:

6.1.1. AI providers:

• Third-party AI technology providers for processing text queries and generating content
• Data shared: message text, context, model settings

6.1.2. Payment processors:

• T-Bank — payment processing
• Data shared: phone number, email, payment amount

6.1.3. Analytics (optional):

• Anonymized usage statistics
• No personal data is shared

6.2. We do NOT sell your data to third parties.

7. Your Rights

7.1. You have the right to:

7.1.1. Access your data:

• Request a copy of your personal data
• View your message history
• See what is stored in the AI "Memory"

7.1.2. Modify your data:

• Update your contact information
• Change your account settings

7.1.3. Delete your data:

• Delete your message history
• Clear the AI agent's memory
• Delete your account entirely

7.2. How to exercise your rights:

• Through your personal account: my.v2bot.ai
• Bot commands: /settings, /forget
• Email: admin@v2bot.ai

7.3. We will process your request within 30 days.

8. Cookies and Tracking Technologies

8.1. We use cookies for:

• Maintaining your session
• Remembering your settings
• Analyzing website usage

8.2. Types of cookies:

• Essential — required for the Service to function (cannot be disabled)
• Functional — for ease of use
• Analytical — for statistics (can be disabled)

8.3. You can manage cookies through your browser settings.

9. Changes to This Policy

9.1. We may update this Policy. Changes take effect upon publication of the new version.

9.2. We will notify you of material changes:

• Via the Telegram bot
• By email (if provided)
• Through a notice on the website

9.3. Continued use of the Service after changes constitutes acceptance of the revised Policy.

10. Contact Information

10.1. For questions regarding personal data processing, please contact us:

• Email: admin@v2bot.ai
• Telegram: @help_v2bot
• Personal account: my.v2bot.ai

10.2. Personal Data Controller:

Individual Entrepreneur (ИП) Моргунов Артем Юрьевич
TIN (ИНН): 660308118306
OGRNIP (ОГРНИП): 313668318400018
Address: 624262, Sverdlovsk Oblast, Asbest, ul. Lesnaya, d. 5, pomeshch. 1